leaving reviews

• Can a vendor hide or remove my review?▼ ▶

  Vendors cannot remove a review that is posted to their profile. They do have the flexibility to re-order their reviews.

• Does my vendor get notified when I post a review? ▼ ▶

  Yes, vendors will receive an email notification when you post a review to their profile.

• How are the vendors' ratings determined?▼ ▶

  The Bash rating (stars) is calculated based on authentic reviews alone. After each event, the planner receives a survey with questions about their experience with the hired vendor. The post-event survey contains questions about professionalism, talent, and overall satisfaction. The answers to the survey are averaged with previous planner feedback to calculate the actual star rating that you see on the vendor's profile!

• How do I know that the reviews listed are real?▼ ▶

  On The Bash, the only reviews listed are verified reviews from bookings through the site. These reviews can only be posted by planners who have booked their vendor through The Bash—so you know that the reviews you see are real!

• How do I leave a review for the vendor I booked?▼ ▶

  Reviewing your hired vendor is quick and easy! After your event, you will receive an email to review your vendor. You can also login to your Control Panel and click on the "leave review" button next to the vendor that you booked. We love when you review our vendors; we believe it's what makes our site great.

  Please note that you can only review a vendor 1. after the event takes place and 2. if they are officially booked through The Bash! If you do not see the option to review your vendor, please contact us and we will be happy to help!

• How long does it take for my review to appear on a vendor's profile page?▼ ▶

  Reviews are designed to show up on the vendor's profile immediately but can take time to refresh. If you do not see your review after 24 hours, please contact us at info@thebash.com and we will be happy to help!

• The vendor I am interested in does not have any reviews, why?▼ ▶

  On The Bash we have vendors who may just be starting their career or seasoned professionals who have been providing services for decades. If you do not see an official review posted to their profile, they may be new to The Bash but not to events! You can always request additional references or reviews from your vendors to help you make your booking decision.

• Where can I find reviews for a vendor?▼ ▶

  On the search results page, if a vendor has received feedback from ba booking on The Bash, you will see blue stars located below the vendor's name. Please click into their profile to see their "Reviews" section. Here, you will get more information about the services, location and type of event the vendor provided service for!

  If you do not see an official review posted to their profile, they may be new to The Bash but not to events! You can always request additional references or reviews from you vendors after receiving a price quote to help you make your booking decision.