Eric Kidwell is a highly sought after speaker on topics such as Service, Leadership, Healthcare, Change, and Disney Principles. Each keynote is customized to the client, focused on what you need them to know, and what you want them to feel at the end of every presentation. Eric uses humor, storytelling, best practices, real world examples and interactive high tech elements to deliver a presentation that is sure to earn you rave reviews.
Eric has presented and performed around the world for clients like General Electric, Kimberly-Clarke, Johnson & Johnson, Dignity Health, Kaiser Permanente, and the United States Department of Defense. He is a featured facilitator for Integrated Loyalty Systems, an Orlando, Florida-based company which teaches healthcare organizations to design world-class service cultures. In this capacity, he has worked as an "undercover" patient, getting the customer's perspective and providing a unique lens to clients across the country.
Topic include: Culture Change: Building a World Class Service Culture; Leadership in the Age of Change; Mouse Works: Bringing Disney Principles to Your Business Culture and more.