Birthday Party (Adult)•Reviewed on September 12, 2016•From Long Beach, CA
Our party started at 7pm. It was 7pm and still no bartender. Finally around 7:15 be arrived. He needed a knife to cut the limes and did not have a bottle opener. I feel like when it says in the description of what they bring that they will have all bartending tools that a bottle opener would be on that list. Once he arrived it went well. He was very nice. I just wish that he would have arrived before the party started. As the host of the party, I try to eliminate extra stress. This did not help with that.
:
Hi Marisa,
I am sorry to hear about your bad experience with one of our bartenders.
I apologize that he did not arrive on time or have the tools that are expected and required from our bartenders. We strive on providing the best bartending experience and hope you do not judge the company by this one experience.
If you would be so kind as to consider us for your next event I will personally bartend your event along with 20% off in order to try and make things right with you and your guests.
We truly appreciate your feedback, and hope you do give us the chance to make it right!
Sincerely,
Mayra Perez
Owner at On The Rocks Bartending Services
Review by Rod G.
Cinco De Mayo Party•Reviewed on May 10, 2016•From Beverly Hills, CA
all went well and the team loved the party!!
Thanks,
R. Gardner
Review by Marne S.
Birthday Party (Adult)•Reviewed on May 18, 2015•From Redondo Beach, CA
Hey was good. Easy gig, and we weren't that difficult.
Review by Michelle G.
Private Party•Reviewed on January 3, 2015•From Vista, CA
On The Rocks offered amazing service for our NYE party. They were very attentive to my guests and extra attentive to me as the host. They took direction and initiative, allowing me to actually enjoy my party. I must mention the party ended up with 20 more guests than anticipated making it a challenging and stressful environment however On The Rocks handled it with professionalism and stride. Thanks for making it an amazing NYE.
