Duncan was PERFECT. I hired him for my father's funeral. He arrived more than 30 minutes prior to the procession and we could see he was playing in the distance well before anyone arrived at the grave site. It was an extremely cold and windy day and he was dressed as you'd expect despite the below freezing temperature. His song selections were 100% appropriate and he even accommodated a favorite song. Communication was great. I don't usually write reviews, but am compelled in his case. A very talented professional who I would recommend whole heartedly. Thank you so much Duncan. My mother really appreciated the pipes, and my father would have really loved it.