We strongly encourage our vendors and party planners to adhere to safety guidelines provided by the WHO, CDC, and federal and local governments. Get tips for postponing events or hosting virtual parties here. Please contact us with any questions or concerns.
As concerns surrounding COVID-19 continue and with group social gatherings being limited nationwide, the uncertainty of whether to continue to hold events or cancel and reschedule to a future date can be a stressful decision for event hosts and vendors, alike.
Here at The Bash, we are by no means medical professionals, but we are here to support our party hosts and vendors to ensure they are comfortable making any decision to cancel or reschedule an upcoming event due to the coronavirus. We’re here for you, and your safety is our top priority.
Our team will be handling all cancellations as delicately as possible. We will do our best to do the right thing in light of this situation and will handle each event cancellation on a one-to-one basis.
If you’re a party host or vendor who is considering or has decided to cancel an upcoming booking due to COVID-19, here is what you can do:
The Bash has an Event Protection Policy in place, and while we will continue to follow these guidelines, we will modify some of our procedures as necessary for this month (March 2020).
For our vendors: With cancellations happening quickly and within short time frames, we will not penalize for last-minute cancellations. We will still work with the client to locate a replacement, if necessary and we will refund booking fees. Due to these circumstances, we are encouraging vendors to consider refunds or credits towards a future booking—but understand that this is ultimately at the discretion of the vendor.
As always, we’re here to help! If you have any questions or concerns, please do not hesitate to reach out to us by phone at 866-342-9794 or by email to email@example.com. Our Account Services team is available Monday – Friday, between 9am and 5:30pm EST. We also have limited coverage on the weekends to support you as well.
Published on 3/13/2020